Support
Send your ticket number. That is the whole process.
Every registration gets a ticket number like ND-40218. Send it to the assistant and it can tell you your status, your delivery schedule, and change your requirements — without you explaining who you are.
On this site
Open the assistant in the corner of any page and send your ticket number.
Track my ticket →On WhatsApp
+92 300 9448875The same assistant, same ticket number. Message it and it replies straight away. It is a messaging service only — we do not take calls, which is what lets us answer everyone quickly.
What the assistant can do
- Tell you whether your payment has cleared
- Tell you when your next proposals arrive
- Change your age, city or education requirements
- Pause or resume your deliveries
- Replace a proposal that did not meet your requirements
- Delete your data permanently
It will not discuss another person’s details, give visa or legal advice, or issue religious rulings. Ask it something outside what it handles and it will say so rather than guess.